Contact & Account Deletion
Last updated: 10 June 2026
We're happy to help with questions about StockVyapar, your account, billing, privacy, or these policies. Reach the right team through the channels below.
Who to email
- General support: support@stockvyapar.com
- Privacy / DPDP requests: support@stockvyapar.com
- Security disclosures: support@stockvyapar.com
- Billing: support@stockvyapar.com
- Phone: +91-6281030928 · Hours: Monday to Saturday, 10:00 AM to 7:00 PM IST
Account deletion
You may delete your account and the personal data associated with it at any time. Two paths:
Self-service (in-app)
Sign in, then go to Settings → Account → Delete account and confirm. This removes your login and your tenant's business data, subject to the retention exceptions below.
Email request
Send an email from the address registered to your account to support@stockvyapar.com with the subject "Account deletion request" and include your registered name and email.
What gets deleted
- Your user account and authentication data
- Your tenant's products, stock, orders, invoices, and reports
- Customer and supplier records you added, and their linked transactions
What may be retained
- Information we are required to keep by law (e.g. tax and invoice records)
- Aggregated, anonymised usage statistics that can no longer identify you
- Backups, until the rolling backup window passes
How long it takes
We process verified deletion requests within 7 working days and confirm completion by email.
Support hours
Monday to Saturday, 10:00 AM to 7:00 PM IST. We aim to respond to email within 2 business days.
Related policies
See our Terms & Conditions, Privacy Policy, Refund & Cancellation Policy, and Shipping & Delivery Policy.